Principal Business Systems Analyst
Description
Shockwave Medical, Inc. is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.
- Business Process Analysis & Documentation: Work with stakeholders to understand business processes, gather PLM requirements, and develop detailed functional specifications and workflows.
- PLM System Support: Serve as the primary point of contact for troubleshooting PLM issues and enhancements, ensuring system performance and data integrity across the organization.
- User Support & Training: Provide training to end-users, develop standard operating procedures (SOPs), and create process flow documentation to improve PLM utilization.
- System Enhancements & Optimization: Collaborate with the IT and engineering teams to implement new features, system updates, and customization that align with business goals.
- Project Coordination: Assist with the planning and implementation of new PLM-related projects, including product development, data migration, and system integrations.
- Cross-Functional Collaboration: Work closely with R&D, manufacturing, and quality teams to improve PLM workflows, ensure regulatory compliance, and enhance collaboration throughout the product lifecycle.
- Data Management & Reporting: Monitor PLM system data for accuracy and completeness, generate reports, and track key performance indicators (KPIs) to provide actionable insights to management.
- Change Management: Manage change requests and control updates to the PLM system, ensuring proper validation and documentation of changes.
- Bachelor’s degree (Computer Science, Computer / Software Engineering or equivalent preferred)
- 10+ years of experience as a quality business analyst working in an MFG IT environment.
- 5+ years of experience in a Business Analyst or similar role, with hands-on experience in PLM systems (e.g., Windchill, Teamcenter, Enovia).
- Experience in process design, PLM workflows, and systems integration.
- Knowledge of product development cycles, BOM management, change management, and compliance standards.
- Experience working in a medical devices regulated industry is preferred.
- Strong analytical skills with a continuous improvement mindset and attention to detail.
- Excellent communication skills, with the ability to work effectively with cross-functional teams.
- Experience with reporting tools such as Power BI is a plus.
- Familiarity with Agile or SCRUM project management methodologies is desirable.
Benefits
Shockwave Medical offers a competitive total compensation package as well as the following benefits and perks:
Core Benefits: Medical, Dental, Vision, Pre-tax and Roth 401k options with a fully vested match, Short-Term and Long-Term Disability, and Life Insurance, Employer contribution toward Health Savings Account (HSA), Competitive PTO balance
Perks: Calm App, Pet Insurance, Student Loan Refinancing, Spot Bonus awards
EEO Employer